hznxtips Commitment to Players

Responsible Gaming hznxtips
— Play Smart, Enjoy More

At hznxtips, the fun of gaming only matters when it is enjoyed in a healthy and responsible way. We provide tools, guidance, and support to ensure every player in Malaysia stays in control.

Configurable Deposit Limit
Temporary Account Break
Self-Exclusion
Session Time Limit

24/7
Player Support Available
5+
Active Self-Control Tools
18+
Strict Minimum Age Requirement
100%
Ongoing Commitment

Self-Control Tools We Provide

Hznxtips provides a range of practical tools to keep you in full control while you play.

Daily & Weekly Deposit Limit

Set daily, weekly, or monthly deposit limits based on what you can afford. Once the limit is reached, the system will automatically block additional deposits until the next period.

Session Time Limit

You can set a daily session time limit. Once your playtime reaches the set limit, the system will send a warning and prompt you to take a break before continuing.

Temporary Account Break

Need a break? Use the account break feature to pause access for 24 hours, 7 days, or 30 days. Your account will be restored automatically once the break period ends.

Long-Term Self-Exclusion

For players who need a longer break, self-exclusion options ranging from 6 months to permanent are available. These requests cannot be reversed before the period expires.

Maximum Loss Limit

Set the maximum loss amount you are willing to absorb within a given period. The system will block new games once your set loss limit has been reached.

Real-Time Alerts & Notifications

Enable automatic notifications to remind you of your session duration, amount spent, and limits approaching — helping you stay aware at all times.


SECTION 01

Understanding Problem Gambling & Responsible Gambling

Online gaming should be a form of entertainment — like watching a movie or going to a concert. Problems arise when someone starts relying on gaming to cope with financial, emotional, or family stress. This is known as problem gambling, and it can affect anyone regardless of their background.

At hznxtips, we believe players who play responsibly enjoy a better and longer-lasting experience. That is why we invest in self-control tools and educate our player community on how to maintain a healthy balance between the enjoyment of gaming and everyday life.

Responsible gambling means you:

  • Play only with money you can afford to lose — not money set aside for daily needs or bills.
  • Setting time and spending limits before starting a gaming session.
  • Accepting wins and losses calmly and not attempting to chase losses.
  • Taking regular breaks and not allowing gaming to interfere with relationships or work.
  • Viewing gaming as entertainment, not as a source of income or a solution to financial problems.
Problem gambling is a treatable condition. Recognising it early and seeking help is a sign of strength, not weakness.

As a responsible platform, hznxtips does not encourage anyone to play beyond their means. We are here to ensure your experience remains enjoyable and safe.

SECTION 02

Warning Signs of Problem Gambling

It is important to recognise the early warning signs before things get more serious. Here are the signs to watch for in yourself or someone you care about:

Feeling stressed or anxious when unable to play, or feeling the urge to play more frequently than usual.

Chasing money already lost by continuing to play even when you know it will worsen your financial situation.

Hiding gaming activity from family or friends, or being dishonest about the amount spent.

Using money intended for essential needs such as rent, food, or bills for gaming purposes.

Unable to stop playing even after intending to do so, or feeling powerless to control gaming habits.

Personal relationships, work performance, or health are beginning to suffer due to excessive time and attention given to gaming.

If you recognise two or more of the signs above in yourself, we encourage you to use the self-control features on hznxtips or contact our support team immediately.
SECTION 03

How to Use hznxtips Self-Control Tools

All self-control tools are accessible directly through your account settings on hznxtips. No need to contact customer support — you can activate or adjust your limits on your own at any time. Here are the simple steps for each tool:

Deposit Limit

Login → Account Settings → Responsible Gaming Controls → Deposit Limit. Choose a daily, weekly, or monthly limit and enter the appropriate amount. The limit activates immediately. A 7-day waiting period applies to any limit increase, to protect you.

Session Time Limit

Login → Account Settings → Session Time Control. Set a session time limit in minutes or hours. The system will display a warning when 80% of the limit has been used, and will automatically end the session once the limit is reached.

Account Break & Self-Exclusion

Login → Account Settings → Account Break. Select your preferred break period (24 hours, 7 days, 30 days, 6 months, or permanent). During the break period, you will not be able to log in or make any transactions. Your account balance remains safe.

Loss Limit

Login → Account Settings → Loss Limit. Enter the maximum loss amount you wish to set for a daily, weekly, or monthly period. No new games will be permitted once this limit is reached for the relevant period.

All limit changes that lower your limit take effect immediately. Changes that increase your limit require a waiting period to ensure decisions are made thoughtfully.
SECTION 04

Check Your Own Gaming Habits

Use the checklist below as an honest self-assessment of your gaming habits. The more frequently these signs appear, the more you may need to reconsider how you are playing:

I always set a spending limit before starting a gaming session and stick to it.

I play for fun, not to generate income or solve financial problems.

I can stop playing at any time without feeling stressed, anxious, or regretful.

My gaming activity does not affect my sleep, work, family relationships, or daily responsibilities.

I have never borrowed money or dipped into emergency savings for gaming.

I am open and honest with family or friends about my gaming activity.

I accept losses calmly and do not try to "chase" them by playing more.

If you cannot confidently check off most of the items above, now is a good time to speak with the hznxtips support team or make use of the available self-control tools.
SECTION 05

Minor Protection — Age Limit 18+

Hznxtips takes the protection of minors extremely seriously. Our platform is for adult players aged 18 and above only, with no exceptions. All users must complete an age verification (KYC) process before making their first withdrawal.

We implement multiple layers of protection to prevent underage access:

  • Date of birth verification during the account registration process.
  • Identity document verification (MyKad or passport) through a thorough KYC process.
  • Continuous monitoring to identify suspicious accounts.
  • Immediate account suspension if there is evidence that a user is underage.

If you are a parent or guardian, we encourage you to use parental control software such as Net Nanny, Qustodio or the built-in parental control features on your device to block access to online gambling sites for children and teenagers in your home.

If you suspect that someone under the age of 18 has accessed a hznxtips account, please contact our support team immediately at [email protected] so that prompt action can be taken.
SECTION 06

Get Help — You Are Not Alone

If you or someone you care about is struggling with problem gambling, the most important first step is to acknowledge the issue and seek help. The following support resources can help you through the recovery process:

Hznxtips 24/7 Support

Our support team is ready to help you activate self-control tools or discuss account break options. Reach us via live chat or email.

Malaysia Mental Health Helpline

The Malaysia Ministry of Health provides counselling and mental health support services. Call Talian Kasih 15999 for free professional assistance.

Peer Support Groups

Sharing experiences with others going through the same recovery journey can provide meaningful emotional support and the motivation to keep moving forward.

Professional Counselling

Licensed counsellors and psychologists can help you identify the root causes behind gambling habits and develop effective, long-term self-management strategies.

All responsible gaming discussions with the hznxtips team are completely confidential. We will not disclose this information to any third party.
SECTION 07

FAQ — Responsible Gaming

Log in to your account, go to Account Settings, then select the Responsible Gaming Controls section. There you can set daily, weekly, or monthly deposit limits. Limits take effect immediately and cannot be increased until a 7-day waiting period has elapsed.

No. Self-exclusion is designed to provide robust protection. Once you activate this feature, it cannot be cancelled before the chosen period ends. This is a deliberate measure to ensure you get a truly effective break. Once the period ends, you will need to contact support to reactivate your account.

Yes, completely safe. The funds in your account will not be affected during any break or self-exclusion period. You may contact customer support to request a withdrawal of your remaining balance while an active break is in place, if needed.

The hznxtips system will automatically block all new games once your loss limit is reached for the set period. You can still log in to your account and make withdrawals, but you cannot start any new games until the loss limit resets in the next period.

You can reach the hznxtips support team via live chat or by emailing [email protected] at any time, 24 hours a day, 7 days a week. For professional counselling support, Talian Kasih KKM is available toll-free at 15999.

Absolutely not. hznxtips enforces a strict age limit policy — only players aged 18 and above are allowed to register and play. All users must go through an identity verification (KYC) process. Accounts suspected of belonging to underage individuals will be suspended immediately pending investigation.

PLAY SMART WITH hznxtips

Join hznxtips and Enjoy the Game
Safe & Responsible

Register a free account today and access all our self-control tools. Your safety and well-being are our top priority every step of the way.

Free Self-Control Tools Fully Protected Data 24/7 Support
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